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In this episode, we are trying to understand a bit more about emotional intelligence and how it fits into the context of hospitality.
Stefania is an Executive Coach and a Certified EQ Assessor and Facilitator. Her company, Your Turn Solutions is a Preferred Partner of Six Seconds in North America. She is experienced and passionate about hospitality, travel, and cross-cultural leadership.
She supports the hospitality industry to create memorable moments for guests by engaging their frontline
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teams and leaders effectively. She believes this drives loyalty, reputation, retention, and revenue.
Connect with Stefania:
https://www.yourturnsolutions.com/
FB - @yourturnsolutions
IG - @eqinhospitality
https://www.linkedin.com/in/yourturnsolutions/
Connect with Drea
www.wearepreshift.com
FB & IG - @wearepreshift
https://www.linkedin.com/company/wearepreshift
3 mesi fa
#business, #cafes, #covid, #eater, #emotional, #eq, #hospitality, #hotels, #intelligence, #leadership, #management, #operations, #perspectives, #preshift, #regeneration, #regenerative, #restaurants, #thrillist
